Terms of Service
These terms set out the rights and obligations between the Company and users regarding the use of ClassCanvas services.
Article 1 (Purpose)
The purpose of these Terms is to set out the rights, obligations and responsibilities of the Company and users, and other necessary matters, in connection with the use of the live video class and learning management services (the "Service") provided by ClassCanvas (the "Company").
Article 2 (Definitions)
1. "Service" means all online education services provided by the Company, including live video classes, a learning management system (LMS), attendance management, assignments and tests, and notification delivery.
2. "User" means an academy (institution), teacher, student, parent or other person who enters into a service agreement with the Company under these Terms and uses the Service.
3. "Academy administrator" means a user who applies for the Service on behalf of a specific academy (institution) and manages the accounts of its teachers and students.
4. "Account" means the combination of an ID and password issued to a user for using the Service.
Article 3 (Effect and amendment of the Terms)
1. These Terms take effect when posted on the Service screen or otherwise notified to users.
2. The Company may amend these Terms to the extent that doing so does not violate applicable laws. When amending them, the Company will announce the effective date and the reasons for the amendment at least 7 days in advance (30 days in advance for changes unfavorable to users).
3. If a user does not agree to the amended Terms, the user may terminate the service agreement.
Article 4 (Description of the Service)
1. The Company provides the following services:
a. Live video classes (1:1 and group classes, whiteboard, screen share, etc.)
b. Learning management system (video lectures, assignment submission and feedback, tests, attendance management)
c. Notifications about classes, assignments and tests via KakaoTalk messages and email
d. Dedicated pages for each academy (subdomain or custom domain)
e. Any other services additionally developed by the Company or provided through partnerships
2. The Company may change all or part of the Service as required by the nature of the Service or for operational or technical reasons, in which case it will give prior notice.
Article 5 (Formation of the service agreement)
1. The service agreement is formed when a user agrees to these Terms and applies for use according to the procedures set by the Company, and the Company accepts the application.
2. The Company may refuse to accept, or later terminate the service agreement for, any application that falls under any of the following:
a. The application was made using another person's identity without authorization
b. False information was provided
c. A child under the age of 14 provided personal information without the consent of a legal guardian
Article 6 (Account management)
1. Users must manage their accounts with the due care of a prudent manager and must not allow any third party to use them.
2. Users are responsible for any damage arising from negligent management or unauthorized use of their accounts.
3. If a user becomes aware that their account has been stolen or is being used by a third party without authorization, the user must notify the Company immediately and follow the Company's instructions.
Article 7 (Obligations of users)
Users must not engage in any of the following acts:
1. Registering false information when applying or making changes
2. Stealing another person's information
3. Altering information posted by the Company
4. Transmitting or posting information (such as computer programs) other than that permitted by the Company
5. Infringing the copyrights or other intellectual property rights of the Company or any third party
6. Damaging the reputation of, or interfering with the business of, the Company or any third party
7. Disclosing or posting obscene or violent messages, images, audio or other information contrary to public order and morals on the Service
8. Any act that may interfere with the stable operation of the Service (causing excessive traffic, attacking servers, etc.)
Article 8 (Obligations of the Company)
1. The Company does not engage in acts prohibited by applicable laws or these Terms or contrary to good morals, and makes efforts to provide the Service continuously and stably.
2. The Company maintains a security system to protect personal information so that users can use the Service safely, and publishes and complies with its Privacy Policy.
3. The Company must address opinions or complaints raised by users regarding the use of the Service if it finds them to be justified.
Article 9 (Restriction and suspension of the Service)
1. If a user violates the obligations under these Terms or interferes with the normal operation of the Service, the Company may restrict the user's use of the Service in stages, such as by warning, temporary suspension or termination of the agreement.
2. The Company may temporarily suspend the Service in the event of system maintenance, replacement, failure, communication outage or other substantial operational reasons, in which case it will give notice in advance or afterward.
Article 10 (Paid services and payment)
1. Some of the services provided by the Company may be paid services. Fees and payment methods are announced on the Service screen or through separate notice.
2. Users must pay fees by the methods announced by the Company (bank transfer, PG payment, etc.).
3. Details on payments and refunds follow applicable laws (such as the Act on the Consumer Protection in Electronic Commerce) and standards separately set by the Company.
Article 11 (Termination of the agreement)
1. Users may request termination of the service agreement at any time through a feature in the Service or through customer support.
2. The Company may terminate the service agreement if a user violates the obligations set out in these Terms and fails to correct the violation within a reasonable period.
Article 12 (Copyright)
1. Copyrights and other intellectual property rights in works created by the Company within the Service belong to the Company.
2. Copyright in posts made by users within the Service (assignments, feedback, etc.) belongs to the respective users, and the Company may use them to the extent necessary to provide the Service.
Article 13 (Damages and disclaimer)
1. Unless otherwise specifically provided by applicable laws, the Company is not liable for any damage incurred by users in connection with services provided free of charge.
2. The Company is exempt from liability if it is unable to provide the Service due to force majeure, such as natural disasters, power outages, failures of service facilities or surges in usage.
3. The Company is not liable for disruptions to the use of the Service attributable to the user.
Article 14 (Dispute resolution and jurisdiction)
1. Disputes between the Company and users are governed by the laws of the Republic of Korea.
2. Lawsuits between the Company and users shall be filed with the competent court under the Civil Procedure Act.
Addendum
These Terms take effect from the date of posting.